Refund Policy

Transparent and fair cancellation and refund rules.

1. Cancellation Charges

More than 48 hours before departure: 100% refund (minus processing fee).
24 to 48 hours before departure: 50% refund.
Less than 24 hours before departure: No refund.

2. Weather / Operator Cancellations

If a ferry is cancelled by Payfikar Travels due to weather conditions, technical issues, or operational reasons, passengers will be eligible for a full refund or free rescheduling to the next available slot.

3. No-Show Policy

Passengers who fail to report on time for boarding will be treated as a no-show and will not be eligible for any refund.

4. Refund Processing

Refunds will be processed to the original payment method within 5–7 business days. In some cases, delays may occur depending on the bank or payment provider.

5. Partial Refunds

Convenience fees, payment gateway charges, or taxes (if applicable) may be non-refundable unless otherwise specified.